Our website address is: https://www.rigbyfamilymedicine.com.
What personal data we collect and why we collect it
Protecting Your Privacy
Rigby Family Medicine understands the importance and sensitivity of your health information. We protect your privacy and we follow federal and local laws regarding your medical information. We use your health information in accordance with the laws to protect your privacy.
Your Health Information Rights
- Inspect and obtain a copy of your medical or billing records (including an electronic copy if we maintain the records electronically), as allowed by law, usually within 30 days of your written request.
- Request and receive a paper copy of our current Notice of Privacy Practices.
- Require us to communicate with you using an alternate address or phone number.
- Require that we not send information about a healthcare service or related item to your health plan if you or someone else pays in full for that service or item and if you notify us in advance that you — and not your health plan — are going to pay for this service or item (so we don’t automatically bill your health plan).
- Request in writing that restrictions be placed on how your health information is used or shared for treatment or other purposes.
- Request an accounting of when your identifiable health information is shared outside of Intermountain for a purpose other than treatment or payment.
- Receive notice if we or our business associates have breached the confidentiality of your health information.
- Request in writing that your health information be amended if you think there is an error.
How Your Health Information Is Used
- Common Uses of Health Information. When we care for you, we will gather your health information. The law allows us to use or share this health information to:
- Understand your health condition and to treat you when you are sick. For example, we may look at your labwork or share your labwork with another of your treating doctors, who may be outside of our practice, or we may receive your prescription information from other health services companies to help you avoid harmful drug interactions.
- Bill for your healthcare services and receive payment for our services; for example, we share your health insurance information with other healthcare providers who treat you — like your anesthesia doctor or a specialty laboratory — so they can bill for those services.
- Improve our care. For example, we may contact you to understand what you thought of our care and to learn how to enhance our services to you.
- Improve our services to you by allowing companies with whom we contract, called “business associates,” to perform certain specialized work for us. The law requires these business associates to protect your health information and obey the same privacy laws that we do. We only associate with services that help directly in your healthcare and in our services to you.
Required Uses of Health Information. The law sometimes requires us to share information for specific purposes, with:
- The Department of Health, to report communicable diseases, traumatic injuries, or birth defects, or for vital statistics, such as a baby’s birth.
- A funeral director or an organ-donation agency, when a patient dies, or with a medical examiner when appropriate to investigate a death.
- The appropriate governmental agency, if an injury or unexpected death occurs at an Intermountain facility.
- State authorities, to report child or elderly abuse.
- Law enforcement, for certain types of crime-related injuries, such as gunshot wounds.
- Governmental inspectors, who, for example, make sure our facilities are safe.
- Military command authorities or the Department of Veterans Affairs, when we treat patients who are in the military or are veterans.
- A correctional institution, if a patient is an inmate.
- The Secret Service or NSA, to protect the country or the President.
- A medical device’s manufacturer, as required by the FDA.
- Court officers, as required by law, in response to a court order or a valid subpoena.
- Governmental authorities, to prevent serious threats to the public’s health or safety.
- Governmental agencies and other affected parties, to report a breach of health-information privacy.
- An employer, but only if the employer contracts with us to help the employer meet OSHA requirements about workplace and employee safety.
- A worker’s compensation program, if a person is injured at work and claims benefits under that program.
Uses According to Your Requests. Your preferences matter. If you let us know how you want us to disclose your information in the following situations, we will follow your directions.
- If you want us to share any health or payment information related to your care with your family members or friends. Please let our employees know what you want us to share. If you can’t tell us what health or payment information you want us to share, we may use our professional judgment to decide what to share with your family or friends for them to be able to help you.
- Who we should contact in an emergency. If you aren’t able to tell us who to contact, we may ask the public authorities to help. For example, we may ask the police to help find your family, or in a disaster, we may help the Red Cross reconnect you with your family.
- If you want us to provide immunization information about you or your child to a school.
Uses of Health Information with Your Authorization. Any sharing of your health information, other than as explained above, requires your written authorization. For example, we will not use your health information unless you authorize us in writing to:
- Send copies of your health information to a life insurance company.
- Share any of your psychotherapy notes, if they exist, with a third party who is not part of your care.
If you authorize us to share your health information but then change your mind, please notify us in writing that you revoke the authorization. We will honor your revocation, but we will not be able to get back the health information that you authorized us to send before your revocation.
If You Still Have Questions
Please give us a call to clarify any questions you may have. Our phone number is (208) 745-3500.
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